amazon self return scams

⚠️ Amazon Customers, Please Be Aware ⚠️ I want to share my recent experience so that other customers can be careful. Amazon asked me to choose self-return as the only available return option for my phone worth around ₹19,000. I trusted Amazon and followed their instructions completely. I personally arranged the return and sent the product back. But after the return, my refund became a major issue. I have contacted Amazon customer support multiple times regarding my ₹19,000 refund. Unfortunately, instead of properly resolving my issue, I had to face repeated confusion and contradictory information. The behaviour of some customer support representatives was also extremely rude and unprofessional. I was even spoken to disrespectfully when I was simply asking about my own money and return. I never expected this kind of treatment from such a large platform. The biggest concern is that I followed the return process exactly as instructed by Amazon. Yet I am still having to repeatedly contact them for my refund. I am sharing this only as an awareness message for other customers. Please keep screenshots, invoices, tracking details, return proofs and every conversation with Amazon safely. Do not ignore any return instructions or tracking updates. If you face a similar issue, document everything and escalate the matter through the proper channels. I hope Amazon takes such complaints seriously and improves its customer support. Customers should not have to struggle this much just to receive a legitimate refund.