Scam on WhatsApp involving charges for supposed customs fees

My neighbor is being asked for $1000 to deliver her package 📦 that she ordered from abroad and supposedly comes via DHL. She has been trying to figure out how to pay these people who, on top of that, are from another company. We need to verify the legitimacy of purchases made outside our city but abroad. Also, if they are not verified companies, don't give them your money easily. It's better to report, block, and inform everyone around so this doesn't happen to anyone else.