how to answer a call.
Never use the word " YES" when asked to confirm your name, Try who is asking and why. if unsure ask for a second and tell them your recording this conversation then ask for their name and company name... All before giving or confirming your name.. You will find out 99% of the time they hang up....
Comments (2)
- Anthony Abeloe1 month ago
Great phone etiquette
0 - Mbaye Sow1 month ago
Thank you very much
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