Suryodaya small finance bank FD scam

Comments (7)

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  Prakash T N1 week ago

  Clarification: This is a Queue Timeout, Not a ScamThis is a common technical issue, not a *** web domain shown in your screenshot (***) belongs to HyperVerge, which is the official, RBI-approved digital onboarding partner for Suryoday Small Finance Bank. They are a legitimate fintech vendor used by many major Indian banks to conduct secure video verifications. Why did this happen?The error message "Dropped from the queue - We couldn't start your call due to unavailability" simply means all active banking agents were busy assisting other customers when you tried to connect. High server traffic during peak hours frequently causes these queue timeouts. Strictly Following RBI GuidelinesUnder the Reserve Bank of India (RBI) Master Directions, banks are legally mandated to complete the Video-based Customer Identification Process (V-CIP) before fully activating any account or Fixed *** cannot bypass this *** the KYC fails or drops, the transaction is *** money cannot be legally "pooled" or misused by the bank. If the onboarding fails permanently, automated banking ledger systems are required to reverse the funds back to your source account within standard settlement timelines (usually 2–3 working days). What you should do next:Try again during off-peak hours: Log back into the official portal during standard business hours (10:00 AM to 5:00 PM) when more agents are online. Make sure you have a strong internet *** official support: Avoid posting sensitive data here. Reach out directly to Suryoday Bank at 1800 266 7711 or email them at *** to verify the status of your *** if needed: If your money was deducted and is not refunded or updated within 3 days, file a complaint with the bank's Grievance Redressal Officer. If unresolved for 30 days, you can lodge a case directly via the official RBI CMS Portal (***).

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  Shailesh Singh6 days ago

  My experience with the bank is different. when KYC failed, bank returned my money next day only.

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  Deng Chan Chan1 week ago

  I didn't know that

  18
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  yash nichani6 days ago

  for booking an fd why u need vkyc

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