Tiffin put 50 [phones] in the name of refund

I have also been trapped on the line of online, I give tiffin, I give refund, by doing that all online, I gave 50[phone] my Instagram WhatsApp number, on that I gave the main message that when will my parcel come, then they were saying that it will come in an hour and 50 50 20 50 20 20 by doing this and my 50 [phone] will be taken out and refunded since when I asked. The money did not come back and the parcel did not arrive