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Truecaller blog provides you with the latest information about the Truecaller app and our development.

How to get Caller ID on Xiaomi

In the past, we have noticed our Xiaomi users having problems with discovering how to get their Caller ID to function properly for Truecaller. The solution to this problem is simple:

Truecaller users with Xiaomi devices should open their settings, and do the following for their Truecaller to show Caller ID:

If you are still having problems, please contact our support.

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Welcome to the family, Truedialer!

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Since the first sighting of the Android smartphone back in 2008, many of the phone's native apps have gone through improvements throughout the years; except the dial pad. Let's just say it is 'ordinary' and has been in much need of a new look and way of searching for the people you want to contact.

It is for this reason the Truecaller Team has developed, and is introducing, Truedialer, one of the most useful, and easy to use dialer apps for Android and Windows Phone.

How Truedialer works

Automatically search for information about a number you are dialing. As you type in a number, Truedialer seamlessly searches your own contact list and Truecaller’s database of over a billion numbers. You can instantly learn the name of an individual or business belonging to a number you dial, even if they’re not in your contact list.

The difference between Truedialer and Truecaller
For starters, they are two different apps! Truecaller helps people navigate the complexity of knowing who is calling them by blocking nuisance calls from numbers they don't know, and identifying incoming calls.

Our new service Truedialer, on the other hand, is a completely separate area of the phone (the keypad dialer), and will help users find who they are looking for when they are ready to make a call. If the person is in your phonebook – Truedialer will find them – and if the person is not in your phonebook, Truedialer will look into the Truecaller service to help find the right contact. Users can expect Truedialer and Truecaller to complement each other to form the perfect phonebook experience.

You can get your hands on our exciting new app, Truedialer for Android and Windows Phone!

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Staff Spotlight: Hello, Dejan!

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Say hello to Dejan from Macedonia!

What’s your job title?
Product Owner

What languages do you speak?
English, Macedonian, and rest of slavic languages

Where are you from?
Macedonia

What do you do for fun?
Watching movies, making dinner for my beloved, analyzing "what-if", adding the “cherry on the top”

What is your favorite thing about your home city?
Well, it is not the best city in the world, but it’s the one that makes me feel like I’m at home

Why did you choose to work at Truecaller?
Who wouldn’t? Seriously? All day you are surrounded with smart people, enthusiasm is on steroids, millions of users waiting on your new release... who doesn't like that?

Favorite thing to do in Stockholm?
Acting like a Viking even if you know you are not

You’re Known For…
Asking a lot of "why" and sarcastic humor

Favorite Vacation spot:
I’m really easy on this one... if there is nature with less people, then sounds like perfect vacation to me

What technology would you need if you were trapped on a deserted island?
Time-machine or Teleport will be handy

Greatest Achievement
Being appreciated for the things that I've done

Favorite Gadget
Whatever Apple-gadget... I want them all

What I’m Currently Addicted To…
Netflix, Spotify and chocolate muffins

My worst fear!
I’ll wake up one day and there will be no Internet

Can’t Do Without
I admire Maslow's hierarchy of needs, so can’t make up my mind now… the answer is constantly changing

My favorite song
Gary Jules - Mad World

My hidden talent
Well... they'll pop-up, lets be modest

For more information about Truecaller jobs, check out our career page!

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Truecaller Helps Travelers

Guest Post by Truecrew Brand Ambassador and CEO of Aroma Ventures, Jonathan Merrill

For two years, the crew of the Vagabundus Project traveled to over twenty countries. They went through life wanting to explore the deepest aspects of adventure they could find. After selling every belonging, they could either stop and rebuild an established life or follow the rabbit hole deeper. The Vagabundus crew realized some life essentials they’d rid their lives of might actually be useful once again. The first of these possessions was a smartphone. After a year of being without one, they picked up an old iPhone and set out trying to rejoin the cellular community. One of the first apps they downloaded was Truecaller.
aroma-ventures Before they sold everything to gather money for traveling, they had secure numbers they rarely let out to strangers. However, after they picked up “pay as you go numbers,” they found themselves getting calls from random numbers constantly while traveling from country to country. Many of these phone calls were from unwanted callers just trying to sell or conduct surveys. Not used to the hassle of unwanted calls and still reluctantly getting back into the cell phone lifestyle, they quickly adopted Truecaller as their first line of defense from nuisance calls. aroma-ventures Now, a year later, they have been spreading the word about Truecaller to and their vagabond friends, and have been convinced that Truecaller is a must when you are traveling to new regions and unsure of the numbers you must exchange. With a unique vagabond lifestyle such as this, Truecaller is proud to have the Vagabundus crew as part of their Truecrew Brand Ambassadors. Amongst their travels, traveling as Brand Ambassadors can easily discover different cultural environments both culinary and technically. The Vagabudnus Project would not have been able to get their show together without the fantastic support that Truecaller provides by helping them manage their networks and contacts, without being constantly distracted by multiple phone calls a week (If not daily!) that rang on their changing numbers. aroma-ventures The team of Vagabundus Projects is excited to go forth into foreign countries with their cell phones equipped with knowing that their numbers will stay protected from undesired phone calls. It will be very helpful that they can cross check numbers before moving on to another unknown region.

The Vagabundus Project will launch ‘AromaVentures’ in 2015 as the first ever socially interactive culinary travel show. Viewers are able to subscribe to the programs, and cook along with the professional chefs of The Vagabundus Project as they travel and discover new flavors and new lands.

To watch our Truecrew Brand Ambassadors travel with Truecaller on their cooking adventures, visit their kickstarter!

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Truecaller Launches Caller ID for Windows Phone 8: An Exclusive Partnership with Microsoft

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We linked up with Microsoft to bring a unique and special partnership providing Truecaller live Caller ID for our Truecaller Lumia users who have upgraded to the latest Windows Phone 8.1. Truecaller is the first app to bring a live Caller ID functionality to the Windows Phone 8 platform. Now, when Truecaller users are using a 3G or WiFi connection, live Caller ID will identify numbers from all over the world, even if it is beyond what is written in the user's contact books.

“We are very happy to be able to support Truecaller in bringing this great functionality globally to Windows Phone for the first time. Our partnership goes back several years and we have seen that Truecaller is a very dedicated company focused on delivering a great service for its users,” says Mikael Stendahl, Head of Partner & Developer Relations at Microsoft.

Not only will Truecaller show the names of incoming calls that are not in your phonebook, but it will also notify you if one of those calls is a spam call reported by the 85-million user Truecaller Community.

And what is even cooler? We have a special promotion! When Windows Phone 8 Lumia users install or upgrade to Truecaller version 4.2 by October 30th, they will get 30 days of free Premium.

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Nominated for 'Company of the Year' Award for Mobilgalan 2014!

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We are so proud to be nominated as for a Guldmobilen Award in the catergory of 'Company of the Year.' The winners for the Guldmobilen, put on by Mobil Business, will be announced on November 6th.

Our previous nominations and winnings at Mobilgalan:

2011: Winner of Best Utility App "Årets Mobiljen Nyttotjänst"
2013: Nominated for Best Skyrocketing Company "Årets raketoföretag”
2014: Nominated for Company of the Year "Årets Företag"

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Inspirational Words from Our Investors

Last week marked a new milestone. Not only did we celebrate new funding from Atomico, Kleiner Perkins Caufield & Byers (KPCB) and Sequoia Capital, but our new board members and Lebanese Brand Ambassador popped in on Friday to our Stockholm headquarters!

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"The co-founders have great integrity, humility and resolve...these are humble leaders that put the team in front of everyone else." John Doerr, from KPCB, expresses to our Truecaller Team.

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Team & Investor 'wefie'

Our Lebanese Truecrew Brand Ambassador, Bashir K. Osman, was flown from Qatar to our Stockholm headquarters to present how Users in Lebanon and Qatar use Truecaller, and also give us a better understanding of those technology cultures.

It was such an amazing experience and I really loved the whole team, they quickly invited me into the Truecaller culture. That's really priceless and something you don't find anywhere else. It has been an incredible day that will not be forgotten," says Bashir.

IMAGE DESCRIPTION The visit from our investors sparked a new kind of energy amongst our team, and we are looking forward to sharing this jounrey with our 85 million users!

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Staff Spotlight: Hello, Emmanuel!

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Another iOS developer to complete our trio! We are looking forward to Emmanuel's skills to help take Truecaller to the next level.

What’s your job title?
iOS Developer

What languages do you speak?
French, English and started learning Swedish!

Where are you from?
Paris, France

What do you do for fun?
Hang out with my friends, travel and cook

What is your favorite thing about your home city?
Friends and food

Why did you choose to work at Truecaller?
Because it seems to be the perfect company for me

Favorite thing to do in Stockholm
Just walk in the city or go in the archipelago on warm summer days

You’re Known For...
Liking animals

Favorite Vacation spot:
Somewhere I've never been before

What technology would you need if you were trapped on a deserted island?
A boat to leave this boring island

Greatest Achievement
Putting all my life in two pieces of luggage when I moved to Sweden

Favorite Gadget
What I’m Currently Addicted To…

My worst fear
Running out of cheese

Can’t Do Without
Cheese

My favorite song
Bamboleo!

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Requesting a Number Through Truecaller

Contact Requests work much like other types of requests, whereas the person on the other side of the request must accept before any contact information is exchanged. The following blog is to explain about the Truecaller number profile, and also how Contact Requests work.

This is a Truecaller User profile. As you can see, Alexander has uploaded a picture of himself, or has connected to a social media account of his choice, and has inserted his social network profile into his Truecaller number profile. IMAGE DESCRIPTION Notice how there is no number displayed on Alexander's profile. It is available, but Alexander needs to approve requests sent from people, in order for his number to be shared with the people he chooses. In order for people to send Contact Requests to Alexander, they need to first be Premium Truecaller users. You cannot get a number from Truecaller without the owner of the number approving your request. IMAGE DESCRIPTION He has three badges that represent his status inside the Truecaller app. The 'check' blue badge is the Verified Badge, which means his name is most likely his real name (Always look for the Verified Badge when accepting a call). The 'crown' orange badge is the 'Premium Badge.' He has either purchased a Premium account, or has 'earned' free versions by watching videos or downloading other apps from our Offer Wall. The third 'star' blue (and sometimes green) is the Ambassador Badge. This means he is a Truecaller Brand Ambassador, or superfan of our app! IMAGE DESCRIPTION The little number and silhouette in the corner of the Truecaller number profile shows the amount of people the person viewing Alexander's number profile has in common with Alexander. The higher the number, the more likely this is the person you are looking for in Truecaller. IMAGE DESCRIPTION

For more information on how Truecaller works, visit our How It Works page or Frequently Asked Questions on our website.

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Truecaller Gets $60 Million in New Funding from Atomico, Kleiner Perkins Caufield & Byers and Sequoia Capital

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In the past year, we have reached higher, typed faster, coded stronger, and welcomed 30 smiling new full time employees to the big Truecaller family. But we are reminded that only a few years ago, Truecaller was just a spark of an idea in the minds of two engineers that believed anything could happen if they ‘gave it their all.’

It is today that we announce an incredible investment of $60 Million in new funding from Atomico, Kleiner Perkins Caufield & Byers (KPCB) and Sequoia Capital.

"We started by helping people manage their contact information and block spam calls, but this is just the beginning of what we can do for our users,” said Truecaller co-founder and CEO Alan Mamedi.

To help further our strategic direction of Truecaller, we proudly welcome to the board John Doerr from KPCB, Mattias Ljungman, Jerry Murdock, and joining as our special adviser, Atomico founder and Skype co-founder, Niklas Zennström.

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The people who create the Truecaller app are just like you and those around you. We come to work, we grab our coffees and say hello to our colleagues – we are engineers, collaborators, parents, friends, philanthropists – and above all, lovers of the work we create at Truecaller. But what makes us different than other companies, is our utmost passion to make our product beneficial to the world, and also our dedication to listening to our 85 million users in order to solve a problem that no one has successfully solved in the past; putting an end to fraud, reducing telemarketing calls, and identifying who is calling, even if it’s from beyond your phonebook. The new funding will take us on an onward and upwards journey as we recruit some of the most talented Team members in the world, and bend the technology limits of what is possible in the app world.

To join our Truecaller Community in helping millions of people take control of their contact management experience, download Truecaller for free on iPhone, Android, Windows Phone, BlackBerry, and Nokia feature phones.

For more information about our job opportunities, please visit our Careers page!

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