Third party data processors

Truecaller uses the third party companies below (each, a “processor”) to process personal data in strict accordance with the terms of a written contract with each processor and maintains an up-to-date list of the names and locations of all processors below.

Truecaller imposes obligations on its processors to implement appropriate technical and organizational measures ensuring that the processing of personal data is protected to the standards required by applicable data protection laws. Further information relating to processors can be found via the external links below.

For international transfers outside of the European Economic Area, Truecaller ensures that the relevant Standard Contractual Clauses adopted by the European Commission on 4 June 2021 are in place and data subjects have enforceable rights and effective legal remedies.

ProcessorActs on behalf ofPurpose of processingLocation(s) of processingExternal links for additional information

AceeX SP.Z.O.O.

Truecaller International LLP

Third-party advertising partner 

Singapore 

United States

AcuityAds Inc.

Truecaller International LLP

Third-party advertising partner 

United States

Adjetter Media Network Private Limited

True Software Scandinavia AB 

Truecaller International LLP

Software as a service for customer support

India

Admixer EU GmbH

Truecaller International LLP

Third-party advertising partner 

Singapore

Adsolut Media

Truecaller International LLP

Third-party advertising partner 

India

Affle (India) Limited 

Appnext Pte. Ltd.

Truecaller International LLP

Third-party advertising partner 

India

Singapore

Agora.IO Singapore Pte. Ltd.

True Software Scandinavia AB 

Truecaller International LLP

Real time voice over Internet Protocol (VoIP) services provider

Singapore

Amazon Group Companies:

  • Amazon Web Services, Inc.
  • Amazon Europe Core SARL

Truecaller International LLP

Speech-to-Text services (Amazon Transcribe) 

Third-party advertising partner

United States

Luxembourg

United Kingdom

Apple Inc.

True Software Scandinavia AB 

Truecaller International LLP

Analysis of crash reports, bugs and performance metrics

United States

AppsFlyer Ltd.

True Software Scandinavia AB 

Truecaller International LLP

Analytics and attribution platform provider

Israel

Bandwidth, Inc.

Truecaller International LLP

SIP trunking provider for Truecaller Assistant users

United States

Bigo Technology Pte. Ltd.

Truecaller International LLP

Third-party advertising partner 

Singapore

Chargebee Inc.

Truecaller International LLP

Subscription, billing and invoice management services for Truecaller Enterprise business accounts

India

CleverTap Pvt. Ltd.

True Software Scandinavia AB 

Truecaller International LLP

Omnichannel user engagement and analytics platform provider

India

Europe 

Cloudflare, Inc.

True Software Scandinavia AB 

Truecaller International LLP

Content delivery network (CDN)

United States

European Economic Area

CLX Networks AB

True Software Scandinavia AB

Truecaller International LLP

Verification services provider  

Sweden

Criteo India Private Limited

Truecaller International LLP

Third-party advertising partner 

India

Dan Ads International AB

Truecaller International LLP

Third-party advertising partner 

Sweden

Deepgram Inc.

Truecaller International LLP

Speech-to-Text services 

United States

European Economic Area

Exotel Techcom Pvt. Ltd.

Truecaller International LLP

Verification services provider  

India

First Orion Corp.

Truecaller International LLP

Real-time information provider to identify callers from around the world

United States

Freshworks, Inc.

True Software Scandinavia AB 

Truecaller International LLP

Cloud-based customer support tool

United States

GetResponse S.A.

Truecaller International LLP

Email delivery services for Truecaller Enterprise business accounts

Poland

Getswish AB (Swish)

True Software Scandinavia AB

Real time payment services provider for payments between private users

Sweden

Google Group Companies:

  • Google, LLC
  • Google Ireland Limited
  • Google Asia Pacific Pte. Ltd
  • Google Cloud India Private Limited

True Software Scandinavia AB 

Truecaller International LLP

Using Google Account to sign in to Truecaller services

Speech-to-Text services 

Analysis of crash reports and bugs and performance metrics

Ad server and third-party advertising partner

Cloud services, website hosting, and data center and  data warehouse services

Real-time information provider to identify callers from around the world 

United States

Ireland

Singapore

For cloud services, website hosting, and data center and  data warehouse services:

  • Europe for users in the EEA, the UK and Switzerland
  • India for users in the rest of the world

GupShup Technology India Private Limited

Truecaller International LLP

Verification services provider  

India

Huawei Software Technologies Co., Ltd. 

True Software Scandinavia AB 

Truecaller International LLP

Pushing messages and collecting statistics on the success rate of calls via the Huawei Push 

China

Hyperverge Technologies Private Limited

Truecaller International LLP

Third-party service provider for user verification

India

IAB Technology Laboratory, Inc.

Truecaller International LLP

Digital marketing services and solutions

United States

Ignite Media

Truecaller International LLP

Third-party advertising partner 

Singapore

Infobip Ltd.

True Software Scandinavia AB

Truecaller International LLP

Verification services provider  

United Kingdom

InMobi Technology Services Pvt. Ltd.

Truecaller International LLP

Third-party advertising partner 

India

Itesco AB

True Software Scandinavia AB

Real-time information provider to identify callers from around the world 

Sweden

Kapitol S.A. (Infobel)

True Software Scandinavia AB

Real-time information provider to identify callers from around the world 

Belgium

Knowlarity Communications Pvt. Ltd.

Truecaller International LLP

SIP trunking provider for Truecaller Assistant users

India

Mailmodo Technologies Inc.

Truecaller International LLP

Email delivery services for Truecaller Enterprise business accounts

United States

Messagebird B.V.

Truecaller International LLP

Verification services provider  

The Netherlands

Meta Group Companies:

  • Meta Platforms Technologies, LLC
  • Meta Platforms Ireland Limited

True Software Scandinavia AB 

Truecaller International LLP

Displaying ads from Meta Audience Network 

Using Meta Business Suite to manage and track business insights and activities across Meta accounts

United States

Ireland

Microsoft AB

True Software Scandinavia AB 

Truecaller International LLP

Using Microsoft Account to sign in to Truecaller services

Using Microsoft Clarity behavioral analysis tool to understand how visitors interact with our website

Sweden

MongoDB, Inc.

Truecaller International LLP

Database services provider for Truecaller Assistant users 

United States

Murf, Inc.

Truecaller International LLP

AI voice generator for Truecaller Assistant

United States

Netcore Cloud Pvt. Ltd.

True Software Scandinavia AB 

Truecaller International LLP

AI-powered marketing automation and user engagement platform provider

India

Europe 

Nexmo Inc. 

True Software Scandinavia AB

Truecaller International LLP

Verification services provider  

United Kingdom

United States

OpenAI OpCo, LLC

Truecaller International LLP

AI Chat bot

United States

OpenX Software Limited

Truecaller International LLP

Third-party advertising partner 

United Kingdom

Pubmatic Inc.

Truecaller International LLP

Third-party advertising partner 

United States

Razorpay Software Private Limited

Truecaller International LLP

Payment management provider for Premium subscriptions

India

Realtime Technologies GmbH (Kayzen)

Truecaller International LLP

Third-party advertising partner 

Germany

Reliance Jio Infocomm. Ltd.

Truecaller International LLP

Third-party advertising partner 

India

Remote24 AB

True Software Scandinavia AB

Hosting and data center services

Europe (Stockholm)

Route Mobile Limited

Truecaller International LLP

Verification services provider  

India

SignalWire Inc.

Truecaller International LLP

Communications with voice, messaging, and video APIs powered by elastic cloud infrastructure

United States

Sinch Sweden AB

True Software Scandinavia AB

Truecaller International LLP

Verification services provider  

Sweden

SocialRel8 Ltd. (trading as EvaluAgent)

True Software Scandinavia AB 

Truecaller International LLP

Q&A and performance improvement tool 

United Kingdom

Spotify AB

True Software Scandinavia AB 

Truecaller International LLP

Using the experimentation platform Confidence for A/B testing

United States

European Economic Area

Stripe Payments Europe, Limited

Truecaller International LLP

Payment management provider for Premium subscriptions

India

Tanla Platforms Limited

Truecaller International LLP

Verification services provider  

India

TeleSign Corporation

True Software Scandinavia AB

Truecaller International LLP

Verification services & real-time information provider

United States

Torcai Digital Media Pvt. Ltd.

Truecaller International LLP

Third-party advertising partner 

India

True Software Scandinavia AB 

Truecaller International LLP

Product development activities

Europe

Truecaller International LLP

True Software Scandinavia AB 

Customer support services

India

Twilio Inc. (SendGrid)

True Software Scandinavia AB 

Truecaller International LLP

Email delivery platform provider

United States

Tyntec Ltd.

Truecaller International LLP

Verification services provider  

United Kingdom

Vitally Inc.

Truecaller International LLP

Cloud-based customer success and account management tool for Truecaller Enterprise business accounts

United States

Voyant Communications, LLC

Truecaller International LLP

SIP trunking provider for Truecaller Assistant users

United States

Vungle, Inc.

Truecaller International LLP

Third-party advertising partner 

United States

Xapads Media Ltd.

Truecaller International LLP

Third-party advertising partner 

Singapore

Zoho Corporation

True Software Scandinavia AB 

Truecaller International LLP

Payment management provider for Premium subscriptions purchased from the web

United States

Zoho Corporation Pvt. Ltd.

Truecaller International LLP

Cloud-based customer relationship management tool

India

Updates

As Truecaller evolves, it may add, remove, or update information about these processors. Truecaller will post such updates here, so please check back frequently for updates.

Last updated: November 27, 2024