The Impact of Truecaller Around the World

Very often, we hear of incidents where Truecaller made a significant impact in someone’s life. These range from fighting crime with law enforcement agencies, catching a harasser, preventing financial fraud - and even saving lives.

As a company, we have made smart, safe and more efficient communication a priority from our very beginning. These stories and events are truly inspiring and make us proud of what we’ve been building since 2009.

Helping solve cases

Our mission is to build trust in communication. In times of unfortunate situations, technology has been used around the world to solve problems and criminal cases.

Truecaller was created to identify who was calling, but today it is being used to identify bad actors, but also loved ones.

Truecaller helps mother find kidnapped daughter

Asaba, Nigeria - The Punch
One night, while he was asleep, Maryam got her phone and dialled her cousin’s number…Through Truecaller, they were able to get his identity.

Mobile telephone software exposes kidnapper

Sekondi-Takoradi, Ghana - GhanaWeb
A mobile telephone software, Truecaller, has exposed a man who allegedly kidnapped a four-year-old pupil of a private school at Anaji in the Sekondi/Takoradi metropolis.

46 spam calls per month: In Brazil, people are fighting back — and winning

Rio de Janerio - The Washington Post
The calls won’t stop. They begin at 10 in the morning and go until 8, at least 10 per day, all seeking someone known only as “Mrs. Najir.”

Who’s making all those scam calls?

New York - The New York Times
Every year, tens of millions of Americans collectively lose billions of dollars to scam calllers. Where does the other end of the line lead?

Women’s Safety and Empowerment

When we lead with our values, we find ourselves doing right by users and our business vision. Truecaller stands for gender equality, diversity and has led award winning anti-harassment campaigns around the world. Our focus on women’s empowerment and safety has become a main factor in our approach to how we develop our services.

Since 2018, Truecaller has been conducting research into call and SMS harassment to discover more information about a statistic that up until now, has never really been explored. Our goal: To raise awareness about women harassment that occurs through mobile phones, specifically SMS and call related.

We hope in our efforts to bring this issue to light, we can combat it with services and tools to provide women around the world with smarter, safer and more efficient communication and trust in those that contact them. Please refer to our 4-time award winning campaign and research below.


Research for a rising problem

The phone is many people’s most cherished possessions. It is an extension of themselves, and a reliable tool used hundreds of times throughout the day. Our comprehensive approach to understanding the impact of communication on people’s lives means looking at all aspects of our business, how they intersect and how we can integrate new solutions to create meaningful and sustained change.

Our Truecaller Insights research into scams, robocalls, and top scammed countries have become a steady source for news outlets, government campaigns, and research reports around the world.

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