BlogFeaturesIntroducing the Government Services Digital Directory - Verified Indian Government Contacts Now at Your Fingertips!

Introducing the Government Services Digital Directory - Verified Indian Government Contacts Now at Your Fingertips!

Pragya Misra Mehrishi

Dec 6, 20222 min read

Need to reach out to your local Indian government body, but have no clue what the official number is? Ever wondered whether that call you are getting from a government official claiming to offer you a job is fake or real? Truecaller has created a solution for this - a directory that green-lights only genuine government numbers.

What is the Government Digital Directory?

Continuing Truecaller’s mission to build trust in digital communication, we bring you this one-of-a-kind digital directory with verified numbers of central and state governments in India. This will help users seamlessly connect with the government by giving easy access to verified contacts of government officials. From national helpline numbers to numbers for ministries and bureaucrats, you now have verified contacts of key government officials and authorities at your fingertips. Currently, we have covered around 20 central government ministries, over 23 states, and union territories, and the information has been sourced directly from the government and official government sources.

Based on feedback from the Truecaller community, we have learnt that one of the most pervasive phone scams involves the impersonation of government officials. The creation of a verified government contact directory is a continuation of our efforts to build trust in communication and protect our users from fraud and scams.

When the phone rings, you will see a green background and a blue tick, indicating that the number is verified. This way, the new feature will also protect you from scammers who may spoof the name of government service providers, thus protecting you from the impact and harm of impersonation.

With this initiative, we hope to help streamline public access to government representatives and assist our over 240 million Indian users in connecting with the government in a hassle-free manner. We will keep updating the feature in the upcoming months with more verified numbers across different departments and states.

The government services digital directory is now available in India for Android phones! Make sure to update your app to save time and protect yourself from spam.

Click here to experience the feature on the Truecaller App

Click here if you want your Government department to be listed in our feature*

*We encourage government departments across different states to be part of this directory and connect one-on-one with the citizens! We have created a simple process for any government agency to share information and get verified on the directory. Submit your requests to us and get your green badge and verified tick mark of authentication.

To stay tuned for more updates, visit Truecaller’s Youtube Channel, Instagram,Facebook, TikTok, and Twitter.

If you’re based in India: Instagram India, and Twitter India.

Pragya Misra Mehrishi

Dec 6, 20222 min read


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