Fake police calls are rising again – what to watch out for in Sweden

How the scam works

It usually starts with an automated message in English, claiming your ID has been involved in a crime or that you’re wanted by the police. You’re then connected to a person pretending to be an officer, sometimes with background noise to make it sound more convincing.

They might tell you:

• Your personal identity number has been linked to criminal activity
• Your identity has been stolen
• You’ve been arrested in your absence and need to take urgent action

You’ll be asked to verify your identity with BankID, log in to your bank, or transfer money to a so-called “safe account.” In some cases, the threat of prison or deportation is used to pressure you.

What the police will never do

In Sweden, the police will never:

• Call you unexpectedly and speak English (unless you’ve requested it)
• Ask you to use BankID or log in to your bank over the phone
• Demand that you transfer money

If something feels wrong – hang up. Call 114 14 to verify any suspicious contact.

How to protect yourself

• Be cautious of calls from unknown numbers
• Never share sensitive or financial information over the phone
• Let people around you know this scam is happening – especially those who might be more vulnerable
• Use Truecaller to help identify who’s calling before you pick up

This scam works by creating fear and confusion – but staying calm, informed and using the right tools can help you stay safe and take the right call.

At Truecaller we have made it our mission to build trust in communication. We do our best to help you navigate a world where fraud and unwanted communication are a part of your daily life. Stay updated about recent scams, and watch the latest YouTube videos on how you and the 450 million-strong community of people using Truecaller every month can stay protected. You'll find us on X, Facebook, Instagram, and TikTok.